DDDev Docs

Privacy

Privacy Policy

This Privacy Policy explains how Dev Docs collects, uses, shares, and protects information when you visit our websites, request a demo, use our hosted documentation services, or interact with our operator tooling.

Version 1.0Last revised April 16, 2026

1. Scope

This Privacy Policy applies to the Dev Docs website, hosted documentation properties, preview environments, operator portal, and any related support or sales interactions that link to this policy.

If you are using Dev Docs through an organization, that organization may separately control certain customer content or account settings. In those cases, Dev Docs acts as a service provider to that organization.

2. Information We Collect

We may collect the following categories of information:

  • Contact and account details. Name, company, work email address, and other information you provide when you contact us, request access, or create an account.
  • Service configuration data. Workspace settings, documentation site configuration, domain information, preview lifecycle metadata, and operator actions associated with your account.
  • Usage and telemetry data. Log data, device and browser information, IP address, request metadata, page visits, and product interaction events used to run and improve the service.
  • Customer content. Documentation content, previews, deployment metadata, and related materials that customers choose to store or publish through Dev Docs.

3. How We Use Information

Dev Docs uses personal information to:

  • Provide, secure, operate, and support the service.
  • Authenticate users, manage sessions, and enforce preview-safe or operator-only access policies.
  • Review deployments, debug incidents, prevent abuse, and investigate suspected security events.
  • Communicate with you about the service, releases, support issues, and account-related matters.
  • Improve product quality, reliability, and delivery workflows, including preview proof and operational verification processes.
  • Comply with applicable law and enforce our agreements.

4. How We Share Information

Dev Docs does not sell personal information. We may share information:

  • With service providers that help us operate the platform, such as hosting, authentication, database, workflow, and infrastructure vendors.
  • With your organization and its authorized administrators when you use Dev Docs through a company-managed workspace.
  • To comply with law, respond to lawful requests, protect rights and safety, or investigate fraud or abuse.
  • In connection with a merger, acquisition, financing, or similar corporate transaction involving Dev Docs.

Our public subprocessor list is available on the Dev Docs Trust Center.

5. Cookies, Analytics, and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember settings, understand usage patterns, and measure product and website performance. You can manage browser-level cookie controls, but some service features may not function correctly if these technologies are disabled.

6. Retention and Security

Dev Docs retains information for as long as needed to provide the service, satisfy legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary based on account state, support activity, or customer instructions.

We maintain administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your Choices and Rights

Depending on where you live, you may have rights to access, correct, delete, or export personal information, or to object to or restrict certain processing. You may also opt out of non-essential marketing communications at any time.

To exercise a privacy request, contact privacy@devdocs.ai. We may need to verify your identity before completing a request.

8. Children's Privacy

Dev Docs is not directed to children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, contact us so we can investigate and take appropriate steps.

9. Changes and Contact

We may update this Privacy Policy from time to time. If we make a material change, we will update the effective date above and may provide additional notice when appropriate.

For privacy questions or requests, contact privacy@devdocs.ai or write to Dev Docs through our legal contact channel at legal@devdocs.ai.